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Order from out shop today,
often for delivery tomorrow
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Order services from us with
many choices as well as BT |
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Flexible, Mobile and Home
Working The
future of modern business is to use all three to be more profitable and
productive |
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3Phone systems and the
people using them need these |
There is a time for everything… Calling us in early can save you time, money and
heartache
When
you change something in business you want to get it right – for the future not
the present or the past
Here
are some good reasons to use our skills to provide information that might help
you avoid pitfalls.
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When and What |
Why |
“Wobblers” – we have seen these - sadly too often |
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Before moving office BEFORE _ BEFORE BEFORE – specifically… This is before you make offers, commit to
leases and solicitors’ costs, before before… |
Location, location,
location. It is surprising how many locations in
rural counties – including in the heart of towns and cities – have poor
broadband that could kill your business…
None of the attractions of premises with
bad broadband should outweigh common sense – if it might stop you trading for
some or large chunks of time, don’t go there. Phone numbers You could also waste tons on stationery by
making the mistake of assuming you can keep your phone numbers… and lose contact with lots of less regular
customers who dial your “old” number” |
If you want to take a phone number from
one BT exchange to another – say from Malvern to Upton – BT won’t let you keep your number –
unless you forward calls long term and pay fees, BUT WE WILL PUT IT ON THE
INTERNET FOR YOU – so you need reliable high throughput broadband or the
calls you receive on the number will be iffy.
See Voice over IP Poor broadband is “laws of physics”
territory – the further from the exchange the worse the broadband. If there
is aluminium in the cable to your property it cracks
up after 20 – 30 years.… |
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As part of the
business planning of setting up new locations; carrying
out environmental audits |
Your environmental footprint will cost
more and more year by year as we are cajoled, then doubtless coerced to do
our bit for the environment. People in London say we should fight to
avoid congestion charging in our towns – how much would it cost for all your
employees to park in your town at a fiver a day – where’s that a level
playing field in a world market for labour?
So look at home working for a saving yourself, now, seriously, before
pushed to it. We work with Dr
Phil Brown to get you checked out first.
Phil and Jed will work out a plan based on need and technology that
may offer a new perspective. |
It is a sad fact that we often find that
the fast changing nature of communications and information technologies
leaves customers so cold that their relevance to plans to change your
business’ global footprint are missed. When we point them out in layman terms
most are less obscure. Few customers get it right. Now if you don’t want to … |
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Before marketing new products |
Let us assume you have a raging success on
your hands. If it is a flop – no problem – any old
system and your team can just carry on regardless – but SUCCESS – by whatever
degree – needs the response managed. |
This is where a phone system that brings
people at their present desk together in a team based on the best practice
for the circumstances of your success.
We love applying call centre technology to
competent business teams to make their lives easier, say doctors surgeries at
busy early morning appointment booking times. Back to Top |
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Before employing new staff. |
There are some jobs that take teams of
people to fulfil them. If the
role involves answering the phone then
a review of best practice can have surprising benefits |
If ten people can take 100 five minute
calls each day per person on ordinary phones and we can deliver information
that saves half a minute per call you can save a person. Back to Top |
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Reviewing costs, |
Finding new ways to save cost is getting
harder year after year. Substantial
cost reduction is available in flexible, mobile and home working. |
These are long term savings and they
require some re-thinking. But if you
pay £5 per day per person to get into town in three years and you plan now to
avoid 60% of the travel, you may be getting to a lease break clause that will
save you rent, business rates, light, heat, travel, anxst in traffic jams,
improve family working and gain productivity up to 60% (BT do). |
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Before changing forms |
Paper is a handling curse but the
paperless office is still a Holy Grail.
Now, we can help with forms and a light pen that can record the
written word as a picture or to convert it to text and numbers, then send it as
the finished form is completed, to your computer systems via a mobile phone. |
Of course you can continue writing then
pay someone to type it all in. You
just choose. |
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When you can't get onto the Internet fast
enough, when sick of waiting too long
for downloads and emails, |
You just waste time when this happens –
look around at the time it takes for every screen to refresh – if it is 10
seconds and you have 10 people and they need to change screens in these areas
just 100 times a day each that’s over
three hours a day – half a person or £12,500 a year with overheads. |
Networks and broadband slow down people
and cost you money. Revelation – we
will help you to look at products that don’t cause these problems and you can
decide if you can afford not to use them! |
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Having a baby and wanting to work from
home. This could be full time caring
for a friend or relative, a commitment to personal or sporting activity. |
I have had all sorts of stern warnings to
gender, age and race neutralize every word on this web site, but I am on safe
ground here. I was at the birth of all
three of my daughters to watch my wife do something only the female of the
species can. Sometimes only one person
will do and flexibility is needed to help you along. I have also worked from home much of the
time since 1989. |
For some of you, afterwards, if you want
either you or your partner to stay at home longer than the run of
maternity/paternity leave; being there every day in the holidays and on the
way to and from school is your cultural decision – good for you. You can make it happen effectively and not,
like us, lose a valuable professional second income if your employer lets you
work at home. Just ask us to join the
discussion and we’ll work out the technology needed to make it seamless. Back to Top |