Order from out shop today, often for delivery tomorrow

Phone systems

Order services from us with many choices as well as BT

Flexible, Mobile and Home Working

The future of modern business is to use all three to be more profitable and productive

Maintenance and Support

3Phone systems and the people using them need these

Markets

Press and Publicity

Home

Why should you talk to us?

We provide customers with products and services to meet future plans from advanced technology.

Using tried and tested technology – that has kept up with the times – is the best way to do this. Inter-Tel, one of our main suppliers in monetary terms, because phone systems represent much of what we do, call this evolution, not revolution. As an independent supplier we keep looking at other manufacturers and add to our list only slowly.

We like to see product road maps when the product is here in the UK in BETA, where we can see it work, hear about remaining gremlins and work out what is here today that can be delivered without compromising our customers’ needs. This business of product road maps for communications is a worry as we know we compete in a market that will tell you all about next year’s wonderful developments to keep you waiting, but in communications only products that work here and now are for customer ears.

We add to your thinking so that you are not limited by your own experience – and most people kindly tell us at some point lack of it when we started. We provide modern best practice options to help your business control, reduce and eliminate costs and increase profits – then we let you choose.

When you start talking to us these may be amongst the reasons you express that we will turn from untapped opportunity to realisable goals:

Share workloads of calls more fairly around the business,

You've heard about flexible working, but can foresee fallout with calls waiting for the next time someone’s in when the problem may be urgent

You need to work from home – once - sometimes - for a while – or home working all the time

You need to work on the road – or feel you should see email before bedtime – and without getting your laptop out.

You can try this on your mobile phone right now – there are about 250 different mobile phones and Personal Digital Assistants (PDAs) supported – just click the Openhand logo...

You want to make cheap or free calls to mobiles or free calls between offices or across the world

You need to cut down the number of places your customers have to call to reach you.

You want to reduce to one cut the number of devices you have to look at for an up to the minute picture of your incoming email and voicemail messages

You want to make a communications role that’s overwhelming one person spread across a team of colleagues without disrupting the whole office

You want to improve the way calls are received so there’s less telephone tag

You want to record calls to meet a quality or legal requirement

Incoming calls take too long to get to the person they are for and too many people are involved costing you their time.

You need calls forwarded out of hours to one or several people

You need replacement handsets

People share phones and have to wait to make and take calls working across one another when they do so

Customers and suppliers tell you it takes too long to get through to you or they receive an engaged tone

You want one person responsible for your phone system, mobiles and how you connect to the outside world

Forms are overwhelming your business with paper and you want to process them more easily at the point they are filled